AI automation for businesses that can't afford to miss anything.
Multi-channel AI agents handling enquiries, bookings, qualification, and follow-up — across WhatsApp, Messenger, Instagram, web chat, and phone. Deployed in weeks. Owned by you.
One AI brain. Every channel your customers use.
“AI automation” is one of the most overloaded phrases in business software. We mean something specific by it: production AI agents that act as the first line of customer contact for service businesses — answering questions in your tone, qualifying leads, booking appointments into your real calendar, and updating your CRM as they go.
Built on Anthropic and OpenAI’s models, hardened with retrieval (so the agent only ever quotes facts you’ve supplied), and wired into your existing stack — WhatsApp Business Cloud API, Meta Messenger, Instagram, your website, and your phone line.
Three things that move the moment we go live.
Response time drops to seconds
The 9pm Friday WhatsApp doesn't sit unanswered until Monday. Your customer is qualified, booked, and confirmed before bedtime.
Your team stops doing triage
The repetitive 80% — opening hours, pricing, "where are you?" — handled automatically. Your humans focus on the 20% that actually needs them.
Nothing falls through
Every conversation logged, every lead scored, every drop-off flagged. Your CRM finally reflects what's happening in real time.
Four weeks. Live in production.
Knowledge mapping
Week 1. We extract the FAQs, pricing, services, and tone from your site, decks, and 30 minutes of conversation.
Channel hookup
Week 2. WhatsApp Business API, Messenger, Instagram, web chat, phone — each wired to one shared brain.
Calendar & CRM
Week 3. Real bookings into your real calendar. Real leads into HubSpot, Pipedrive, Zoho, or your own system.
Soft launch & tune
Week 4. Live with monitoring. We refine the agent's tone and edge cases over the first 7–10 days based on real conversations.
Capabilities baked in from day one.
Multi-channel inbox
WhatsApp, Messenger, Instagram, web chat, and phone — one conversation history per customer, across every channel.
Live calendar booking
Books straight into Google Calendar, Outlook, Calendly, or your practice management software. Real availability, real confirmations.
CRM auto-write
Every conversation logged, every lead tagged. HubSpot, Pipedrive, Zoho, Salesforce — wired in, no copy-paste.
Voice (phone) AI
The same brain answers your phone line. Books appointments, takes messages, transfers complex calls to a human.
Human handoff
Detects intent that needs a human (complaints, complex sales, clinical concerns) and routes instantly with full context.
Owned, not rented
White-label optional. Your brand, your customer relationship. We're the engine, not the storefront.
What teams ask before signing.
Will it sound like a robot?
Not if it's done right. We capture your tone from real samples — past emails, your website voice, recorded calls — and the agent writes in that voice. Most customers can't tell they're talking to AI in the first message; we're transparent about it on request.
What happens when it doesn't know the answer?
It hands off to a human and flags the gap so we can teach it. The agent will never make up an answer — retrieval is grounded, and if the knowledge isn't in your knowledge base, it routes the question to your team rather than guessing.
How much does it cost to run?
Subscription tiers run from £499/mo (single channel, low volume) to £1,499/mo (full multi-channel). Enterprise pricing on request for high-volume or white-label deployments. The infrastructure cost itself is a fraction of what an extra receptionist would cost.
Is it compliant for medical / legal use?
Yes — with the right configuration. UK GDPR-compliant by default. Medical clinics get a clinical-routing variant where any symptom-related query is escalated rather than answered. Law firms get conflict-check workflows. We've deployed both.
What if it gives a wrong answer?
Every conversation is reviewable, and the agent is calibrated against your knowledge base — so wrong answers are rare. When they happen, we treat them as bugs: traced, fixed in the knowledge layer, and won't recur. Mistakes don't get blamed on "the AI" — that's our job to fix.
30-minute demo. Real numbers for your business.
We'll show the agent live, plug in your FAQs in real time, and project ROI based on your actual enquiry volume.